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Sweden

ASSA ABLOY supplier, installation & repair in Dubai

Supplied, installed, serviced and repaired by Mount Everest Automatic Doors.

ASSA ABLOY is a Swedish group best known for locks and door hardware. Its entrance automation arm carries the Besam name, so many sliding and swing doors in the Gulf bear either label.

Where these doors are found in Dubai

You meet this equipment at hotel lobbies on Sheikh Zayed Road, hospital and clinic entrances, office podiums in Business Bay and mall entrances in Downtown and the Marina. Such doors open and close all day, so the header, belt, carriers and controller take constant wear.

What Mount Everest Automatic Doors does

We are an independent installer and service company, not the manufacturer. Our work on ASSA ABLOY and Besam entrances includes:

  • Fault finding on doors that stall, bounce back or open late.
  • Replacing belts, carriers, wheels, sensors and controllers.
  • Sourcing spares, or suggesting a compatible part when the original is gone.
  • Scheduled maintenance with cleaning, adjustment and a safety test.
  • Fitting new sliding or swing operators on suitable openings.

Check these before you call

A few details help the technician arrive prepared:

  • Whether the door slides, swings or revolves.
  • What the label inside the header shows, or a photo of it.
  • Whether the fault is constant or only at busy hours.
  • If the door is part of a fire or evacuation route, tell us, because the release function must be tested too.
  • Any recent power cut, cleaning work or knock to the glass.

Older Besam units and spares

Many Besam doors in Dubai have been running for years, and some parts have since been replaced by newer designs. Send us a photo of the header label and the fault, and we will tell you whether the original part can be sourced or whether a compatible controller or sensor is the sensible route.

Planned maintenance suits towers and hotels best. A set routine of cleaning, belt and wheel checks and a safety test, agreed with your facilities team, usually finds trouble before guests or patients notice it.

What happens on the visit

A technician looks at the opening, the drive and the sensors, runs the door through repeated cycles and notes anything unsafe. You then receive a written quote for the work, with the cause explained in plain terms. Nothing is replaced before you agree, and any safety function that was touched is tested again before we leave.

Dubai conditions that affect these doors

Fine desert dust settles in floor guides and on radar lenses, while humid summer air meeting cold lobby air causes condensation on sensors. A tower on the Marina waterfront sees more salt in the air than an inland office. For hospitals and clinics, hygiene rules and round-the-clock traffic mean work is best planned outside peak hours, and we arrange that with your facilities team. Ask for a site visit and quote and we will inspect the unit before agreeing any work.

We install and repair assa abloy systems

Safety firstDo not force a moving gate or a door held by a spring, and switch off the power before you look at an opener. Springs and motors can injure.

01Selected work

Selected work with this brand

All projects

02Questions

Questions about this brand

All questions and answers

Can older Besam sliding doors, now under ASSA ABLOY, still be serviced?
Yes. Besam, a maker of automatic doors from Sweden, was bought by ASSA ABLOY in 2002, and many of its doors still work. Older units may need specific controllers or sensors, so we make no promise on parts before seeing the operator. Opening the header, we assess belt, wheels, motor and control unit and report what is worth repairing.
ASSA ABLOY sliding door closes sluggishly or springs back open, why?
Sluggish closing comes from a dirty rail, a tired carrier wheel, a loose belt or a changed controller setting. Springing back means the door thinks something is in the way, such as a smeared sensor, grit in the track or a leaf out of line. We clean and examine the mechanics first, then test sensors and controller. Never switch off the safety reversal to hide the symptom.
How does servicing automatic doors in a hospital or clinic differ from a shop?
Medical entrances never stop, have to stay clean, and often need generous widths for beds and trolleys. Detectors should notice very slow movement and seated or lying patients, and break-out features must always function. We plan around calmer periods, try to leave one passage open, and test with lifelike movement. Wiping tracks and sensors on a regular basis is far more important here than at a quiet boutique.
Repair or replace an ASSA ABLOY automatic door operator, how do I choose?
Condition and parts availability settle it. When the drive, belt and track are healthy and just a detector or controller died, mending usually makes sense. When the motor is dying, the header is badly worn or the controller is unobtainable, a new operator is more practical. We inspect, then present both routes. Distrust anyone who gives a verdict without opening the header.
What are the signs of a worn drive belt on an automatic glass door?
Listen and watch. A door that jerks, slows partway or ticks as it travels often has a stretched belt or damaged teeth. Cracks and fraying are a clear reason to replace the belt before it snaps and leaves the door stuck. Slack alone may be cured by tightening. We also inspect the pulleys, because a worn pulley will damage a new belt.
The sensor on my sliding door is no longer picking up people. Why?
Common causes are a dirty lens, a unit knocked out of alignment or a loose cable to the controller. Strong sun through glass and glossy lobby floors can also confuse certain models. We begin by cleaning and re-aiming, then look at the wiring and settings, and swap the sensor only if people are still missed.
Why does an automatic glass door start dragging or sagging over time?
The leaf hangs on wheels in an overhead track, and thousands of daily cycles wear the bearings and flatten the tyre. The result is a leaf that sags, scrapes the floor guide or bumps along. Replacing the wheels is the cure. We also check the track for wear and grit, which builds up quickly in Dubai, so the new wheels last.
Why does my glass sliding door open when nobody is there?
The radar sensor may be picking up movement outside, a swinging sign, reflections or a dirty lens, or it may have shifted after cleaning or a knock. We check the sensor, narrow its detection area and test that the door opens only for people who are approaching.

03Services

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