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DubaiMon,Tue,Wed,Thu,Fri,Sat 09:00 to 18:00

+971 50 494 8667 WhatsApp info@meautodoors.com

Switzerland/Germany

Dormakaba supplier, installation & repair in Dubai

Supplied, installed, serviced and repaired by Mount Everest Automatic Doors.

Dormakaba is a Swiss group created in 2015 from the merger of Dorma and Kaba. Entrance doors that carry either name are still common across the Gulf.

Where Dormakaba doors work in Dubai

Think of mall entrances in Downtown, hospital lobbies, office buildings in Business Bay and shopfronts along busy roads. A sliding unit here may open thousands of times every day, which tests belts, wheels and controllers.

Our service as an independent company

Mount Everest Automatic Doors is not the manufacturer. We service Dormakaba and Dorma equipment by:

  • Diagnosing doors that judder, scrape, stop mid-travel or reset.
  • Changing worn belts, carrier wheels, floor guides and motors.
  • Replacing radar and safety sensors and adjusting their coverage.
  • Servicing swing and revolving operators.
  • Planning scheduled maintenance for busy entrances.

What to note before calling

  • Door type and approximate leaf size.
  • Any model name on the header cover or controller.
  • Whether the problem is worse in the morning, at peak hours or after cleaning.
  • If the door has a night lock or emergency opening function.
  • Whether another contractor already maintains the door under contract.

Dorma-era doors and spares

Doors still labelled Dorma are common and usually repairable. Before quoting, we establish whether the part exists, and when it does not, we propose a compatible alternative rather than promising an exact match. Photos of the header label help us prepare.

For busy entrances we suggest a regular visit: belt tension, wheel wear, track cleaning, sensor aim and a safety test. Dubai dust makes the track and floor guide the first places to check.

What happens on the visit

A technician looks at the opening, the drive and the sensors, runs the door through repeated cycles and notes anything unsafe. You then receive a written quote for the work, with the cause explained in plain terms. Nothing is replaced before you agree, and any safety function that was touched is tested again before we leave.

Dubai conditions

Doors facing the street collect dust that packs into the bottom track, and doors in air-conditioned lobbies often fog their sensors when humid outside air rushes in. Cleaning crews sometimes knock a sensor out of aim, which makes the door stay open or miss slow walkers. Glass facades also heat up in summer, so seals and brushes age quickly. In managed towers we coordinate access with building management. Ask for a site visit and quote and we will inspect the header, track and sensors before proposing repairs.

We install and repair dormakaba systems

Safety firstDo not force a moving gate or a door held by a spring, and switch off the power before you look at an opener. Springs and motors can injure.

01Questions

Questions about this brand

All questions and answers

Why does my dormakaba door stop in the middle of opening?
Either it is detecting an obstacle or its travel limits have been lost. Typical causes are a smeared or skewed safety sensor, grit in the floor channel, a worn carrier wheel, or a controller needing its stroke relearned. We eliminate the track plus the sensors first, then examine the motor and the controller. Please avoid pushing the leaf by hand, as that strains the belt.
Is an old Dorma branded door drive worth repairing now that Dormakaba exists?
Often, yes. Many older sliding drives are simple: motor, belt, wheels, controller and sensors. Whether repair makes sense depends on condition and whether the controller or motor can still be sourced, which we cannot promise before opening the header. We inspect, list what is worn, and advise whether repairing or replacing the operator suits that door better.
Dormakaba sliding door opens and shuts by itself, what is going on?
Technicians call it phantom triggering. The radar may be reacting to people passing beyond the glass, a shaking panel, a swaying sign or reflected light from a damp floor. A detector that has been knocked out of position or turned up too high behaves the same way. At Dubai mall and Marina tower entrances we re-aim it, narrow its coverage and inspect wiring and electrical noise at the controller. Replacement is seldom required.
How should I prepare for a Dormakaba entrance service visit?
Let us know your door styles (sliding, swing or revolving type), the number of entrances, and the problems seen, along with start dates. Mention recent glazing work, cleaning crews or electrical trouble. We will need to reach the header, normally by ladder, and prefer a calm hour since the door may be switched off automatic. Operator label details sent beforehand are useful.
What are the signs of a worn drive belt on an automatic glass door?
Listen and watch. A door that jerks, slows partway or ticks as it travels often has a stretched belt or damaged teeth. Cracks and fraying are a clear reason to replace the belt before it snaps and leaves the door stuck. Slack alone may be cured by tightening. We also inspect the pulleys, because a worn pulley will damage a new belt.
The sensor on my sliding door is no longer picking up people. Why?
Common causes are a dirty lens, a unit knocked out of alignment or a loose cable to the controller. Strong sun through glass and glossy lobby floors can also confuse certain models. We begin by cleaning and re-aiming, then look at the wiring and settings, and swap the sensor only if people are still missed.
Why does an automatic glass door start dragging or sagging over time?
The leaf hangs on wheels in an overhead track, and thousands of daily cycles wear the bearings and flatten the tyre. The result is a leaf that sags, scrapes the floor guide or bumps along. Replacing the wheels is the cure. We also check the track for wear and grit, which builds up quickly in Dubai, so the new wheels last.
Why does my glass sliding door open when nobody is there?
The radar sensor may be picking up movement outside, a swinging sign, reflections or a dirty lens, or it may have shifted after cleaning or a knock. We check the sensor, narrow its detection area and test that the door opens only for people who are approaching.

02Services

Every door, gate and barrier we look after

Supply, installation, repair and maintenance, from one team. Pick the family that matches what you have.

Tell us about the door or gate.

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