Maintenance plan
A maintenance plan for your doors and gates, explained
A maintenance plan is a written agreement for planned visits so that wear is caught before a door or gate stops. What is covered, how often we visit and what is excluded are agreed with you in writing.
- Terms
- Agreed in writing
- Start
- Free site visit
- Applies to
- Doors, gates, shutters, barriers
Updated
What the visits look like
Visit names are common to most plans. How often each happens is set in your written plan, not on this page.
Routine check
- Run the door or gate through a full cycle and listen for change
- Test sensors and safety edges with an obstacle
- Clean track, sensor lenses and photocells
- Check remotes and any access readers
- Look at fixings, hinges, rollers and visible wiring
Full service
- Lubricate moving parts as the maker specifies
- Check springs, cables and belts for wear
- Inspect motor, gearbox and control board
- Check limits, force settings and the manual release
- Note parts nearing the end of life and tell you in writing
Call-out between visits
- You describe or film the fault
- We inspect and tell you what we found
- Any extra work is quoted before it starts
A repair call or a plan
| Repair call | Maintenance plan | |
|---|---|---|
| Fixes a fault that has happened | Yes | Yes |
| Looks for faults before they happen | No | Yes |
| Visit schedule | When you call | Agreed in writing |
| Scope of work | Quoted per fault | Set out in the plan |
| Good for | Occasional doors | Doors people depend on every day |
Pick a plan when a stopped door costs you more than the plan does.
What we put in writing
A plan is only as good as its wording.
What is covered
Each door or gate is listed with the checks done on it.
What is not covered
Exclusions such as vandalism or work caused by others are stated, not hidden.
What we report
After each visit we tell you what we found and what needs attention.
How to end it
The plan states how you may stop it.
The first year of a plan
The order of events, without dates, because your schedule is agreed with you.
At the start
Survey
We list every door and gate, note its age and condition, and photograph the control boxes.
After you agree
First visit
A full service sets the baseline and anything urgent is reported.
As agreed
Routine visits
Checks follow the rhythm in your plan.
Whenever it happens
Fault call
You message us, we inspect and report.
At renewal
Review
We discuss what was found and whether the plan fits.
Questions people ask
What is an annual maintenance contract for automatic doors?
How often are the visits?
Does the plan include parts?
Can you maintain doors installed by someone else?
Is the plan the same for gates and glass doors?
Can one plan cover several buildings?
No question matches. Ask us directly. Contact
Ask about a plan on WhatsApp
List your doors and gates and the building. We reply with the questions that shape the plan.