How we work
How a job with us runs, from message to handover
You message or call, we look at the opening in person or in a photo, you receive a written quote, we install and test, and we show you how to use the controls and the manual release.
- Step 1
- Message or call
- Step 2
- Look and measure
- Step 3
- Written quote
Updated
The job in six steps
What happens, in order
You get in touch
Phone, WhatsApp or the quote form. A photo and a line about the problem is enough.
We look
A technician visits free, or reviews your photos if the job is clear.
You get a written quote
The document names the equipment, the safety devices, what is included and what is not.
We install or repair
Work is scheduled with you and the building, and finished tidily.
We test everything
Full cycle, sensors with an obstacle, remotes, and the manual release.
After-care
You can call or message us if it behaves differently, and ask about a maintenance plan.
Your part
What we need from you at each step
So nothing stalls.
First message
Location, type of door or gate, and what is wrong or what you want. Photos help.
Site visit
Someone who can open the gate, show the power point and answer questions about the building.
Approval
Reply to the quote with questions or a go-ahead. Tell us about any building approval needed.
Work day
Clear access to the opening and the control area.
Handover
Someone present who will use the door daily, so we can show them.
What we commit to
Things we can keep. We do not promise times we cannot guarantee.
A written quote
No verbal figures, no surprises added later without your approval.
Safety devices kept on
We never disable a safety device to make a fault go away.
The manual release shown
At handover, every time.
Honest limits
If we cannot provide a document or service, we say so.
Why we do not quote from a phone call
These details change the work, and a photo or a visit reveals them.
- Opening sizeBigger openings mean heavier leaves and drives.raises
- Condition of the structureWeak pillars or frames are repaired first.varies
- Power and cablingDistance to the supply changes the work.varies
- Access methodCards, codes and intercoms differ.varies
- Using what already worksReusing sound parts reduces new equipment.lowers
Questions people ask
How long does a job take?
Is the site visit really free?
Can I send photos instead of booking a visit?
Do I pay before work starts?
What if the door misbehaves after the job?
Who will come to my property?
No question matches. Ask us directly. Contact
Start the conversation
Tell us the building and the problem.