This Privacy Policy explains how Mount Everest Automatic Doors (“we”, “us”) handles personal information when you visit meautodoors.com, contact us, request a quote or book a service visit. We aim to collect only what we need to respond to you and to deliver our work.
Information we collect
- Details you give us: your name, phone number, email address, company name, site address and a description of your door, gate or barrier requirement when you use a form, call, email or WhatsApp.
- Service records: site survey notes, photographs of the installation area, quotations, job details and maintenance history needed to carry out and support our work.
- Technical data: basic information such as browser type, device, pages viewed and approximate location, collected through analytics tools.
How we use it
- To reply to enquiries and prepare site surveys and written quotations.
- To schedule, carry out and follow up installation, repair and maintenance work, including Annual Maintenance Contracts.
- To send service reminders or information you asked for.
- To understand how the website is used and improve it.
- To meet legal, accounting and safety obligations.
Sharing your information
We do not sell personal information. We may share it with people who help us deliver our services, such as technicians, suppliers and manufacturers when a warranty or parts order requires it, and with technology providers that run our website, messaging and analytics. We may also disclose information when the law requires it.
Cookies and analytics
Our website uses cookies and similar technologies. See our Cookie Policy for details.
Security and retention
We take reasonable steps to protect information from loss, misuse and unauthorised access. We keep it only as long as needed for the purposes above, including to support ongoing maintenance and warranty follow-up, or as required by law.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you messages, subject to any legal duty to keep certain records. We handle personal data in line with the laws that apply in the United Arab Emirates, including the federal personal data protection law.
Third-party links
Our pages may link to other websites, such as WhatsApp or Google Maps. Their privacy practices are their own and we encourage you to read them.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page.
Contact us
Mount Everest Automatic Doors
Industrial Third, First Al Khail St., Al Quoz, Dubai, UAE
Phone: +971 50 494 8667 / +971 50 495 3512
General enquiries: info@meautodoors.com
Quotes: sales@meautodoors.com
Working hours: Monday to Saturday, closed on Sunday. Emergency callouts are available 24/7.